"Amy, can I just say that your customer service has been excellent and please tell your bosses that you are worth every penny of your salary to your firm. Thank you."
following our conversation I had to put fingers to keyboard and express just how impressed we are with the gentlemen that came to work on our trees, we were stunned at how polite and nice and friendly and helpful they all are, the work was mostly done in heavy rain yet they never stopped or moaned about the weather, they have cleaned up so well you wouldn't realise they'd done any work except there is a lot more light now.
I am never lost for words, I used to get told to shut up at school and my nickname was chatterbox, but I can't seem to find words to express just how impressed we are, they have been a delight to have here, they came early, worked incredibly hard in the worst weather and cleaned up so well, the garden looks so much lighter and better, we are in shock !
THANK YOU SO MUCH,
YOUR CUSTOMER SERVICE FROM THE START WITH AMY IN THE OFFICE THROUGH TO THE WONDERFUL GENTLEMEN WHO DID THE FELLING OF SO MANY TREES HAS BEEN OUT OF THIS WORLD.
WE HAVE NEVER BEEN THIS PLEASED WITH ANY WORK DONE ON THIS HOUSE SINCE WE MOVED IN 10 YEARS AGO
THANK YOU, THANK YOU, YOU REPRESENT TRUE CUSTOMER SERVICE AT IT'S BEST
KINDEST REGARDS, INGRID AND BRIAN CURTIS (THEDDLETHORPE)
"To everyone at Lincolnshire Tree Services, Just a quick note to say a BIG THANK YOU to everyone there who assited us with the necessary work recently carried out on our Beech trees. From first contact to leaving site/job done, all the work was completed with a very high degree of professionalism and to a very high standard. The guys who actually did the work were a credit to your company, worked hard, and were a joy to have on our job... and on completion left the site clean and tidy, and just as it was before the work began.
How refreshing these days to be able to bestow such high praise. Well done to you all."
John and Carol Montgomery, Glentworth
"Hi Guys, Just wanted to thank you for the excellent service provided. Having used you before on two occasions and been happy with the quality of work done we approached you this time because our small garden was being overshadowed by our numerous trees. They needed thinning out so we called for your advice and a quote. Don called round the following Saturday at our convenience and provided a swift and efficient assessment of the work required. Your quote was with us within a week and work completed witin 10 days of our acceptance.
As we both work we were pleased to find that you were happy to proceed without our presence. When we got home we were well impressed with what we found. The impact was substantial to us and the improvement significant and yet to anyone who had not seen the 'before' it would not have been immediately apparent that any work had been done. What we are trying to say is that it's like a good hair cut - looks impressive as soon as you walk out of the salon but not obvious that it's just been done!
As well as leaving our trees looking trimmer the garden was tidier than when your lads arrived, with all the fallen leaves having been removed. They even left the cut lengths of wood neatly in our wood shed. So we would like to thank you once again. Please feel free to add this to your testimonials noting we would willingly recommend your services."
Noel & Nicky Shipston, Middle Rasen
"I should like to offer my thanks for prompt arrangement for the crew to visit yesterday. The job was completed to an excellent standard and the men were both diligent in their approach and pleasant. I have been impressed with the service offered by the firm, from initial contact with reception staff onwards and will certainly recommend Lincolnshire Tree Servives to anyone requiring such work."
Dr Mike Stopper.
"Dear Sir, Please find enclosed a cheque to cover the cost of the tree work recently completed at the above property. I'm enjoying the light brought into the garden and appreciated your tree surgeon's efficiency and skill. Thank you for the prompt completion of the work."
Mrs P M Cooper, Theddlethorpe St Helens
"Thank you for felling and reducing the willow trees in the back garden. We are very pleased with the work done and appreciated the efforts of all of your staff."
Mr Arnold, Nettleton
"Many thanks for carrying out the work both cleanly and efficiently. The team were friendly and professional. We will definitely get back to you if further work should ever be required and will also recommend you."
DH, Middle Rasen
"Just to thank you for an excellent service; the logs arrived this morning, and we were delighted by the quality and quantity, and the courtesy of the driver, who was very helpful. Thank you for your kindness and consideration on my behalf. With every blessing and good wish."
Neil Atkin, Market Rasen
"Dear Lincs Tree Services,
Thanks once again for a terrific job. As I said on the phone we were delighted with the speed and quality of your service. Also we really appreciate the care that had gone into tidying up afterwards. We have already recommended you to friends and would have no hesitation in doing so again. Thanks once again."
Steve Thatcher, Market Rasen
"Thanks very much for an excellent job - we have already recommended you to friends!"
Mr Fletcher, Market Rasen
“Just a line to say what an excellent job Ben and Geoff made of my oak tree thinning and reduction on Thursday as a result of their hard work, care and expertise.”
Mr Gutteridge, Lincoln
"I would like to express my gratitude to James and Co for showcasing their chainsaw carving demonstrations at St Barnabas Easter Craft Fair at Branston Hall last Sunday. The chainsaw carving demonstrations were a fantastic accompaniment to the event and were very well received by all who attended. The event was very popular and raised £1300 for the hospice. Thank you again for supporting St Barnabas Hospice and I look forward to working together again in the future."
Becky Otter, St Barnabas Lincolnshire Hopsice, Lincoln
"Just a quick note to say thanks for the delivery last night. The logs are of great quality and a major improvement from my previous supplier! The chap who delivered them was very friendly and polite! I will definitely be using you as my regular supplier in future!"
Warren Dix, North Ormsby, Lincolnshire
“Thanks to your workmen, who did an extremely professional and efficient job – they were excellent.”
Anon, Louth, Lincolnshire
“Lincolnshire Tree Services have recently completed tree surgery and site clearance work for us at the Caistor Hospital site. All staff are highly trained and very aware of Health and Safety issues of the site, as well as the dangers in their own working environment, with the tasks undertaken. We found their kit to work efficiently and accurately, leaving a clean and tidy site. It’s a pleasure to find a professional site clearance company with arboricultural expertise. I would recommend them highly for the quality of their work.”
Daryl Buck, Site Manager,
"We commissioned Lincolnshire Tree Services for arboriculturalist reports for our housing schemes and found the company to offer a professional service reinforced by a courteous manner."
Neil Dowlman, Founder
Neil Dowlman Architecture, Alford, Lincolnshire
"We would like to take this opportunity to express our thanks for the tree reports which you carried out on our behalf. The reports provided met all the specific requirements requested by the Council prior to work, including accurate plans of tree location, what work was needed to be carried out on each tree and detailed species of tree. We were impressed with the professional manner in which the work was carried out. We appreciate the speed in which you provided Birtwhistle Landscaping with the reports as this enabled us to work within our requested deadline. We are hoping that in the future Lincolnshire Tree Services and Birtwhistle Landscaping will have the opportunity to work together again. We will be recommending you in the future for prompt and reliable service."
Michael A Birtwhistle
"Thank you for the pictures of the Kingfisher Chainsaw Carving. We have taken a couple more this morning so will pick the best for the racecard to go with your details. We are delighted with the carving, so please pass on our thanks again."
Market Rasen Racecourse
(Pictured R, carving by Simon Bogg, Xtreme Chainsaw & James Kendall, Lincolnshire Tree Services, from a Birch tree commissioned to be felled and recycles as a piece of natural art at Market Rasen Racecourse)
“We were fascinated watching how the tree was dismantled and would like to thank you and your team for an excellent job, very well done, under difficult circumstances. The site was left clean and tidy which we very much appreciate.”
Mr and Mrs Finch, Lincolnshire
"I thoroughly recommend Lincolnshire Tree Services. Whatever your requirements, locally sourced logs, artistic woodwork, tree surgery, woodchippings, etc., will be dealt and delivered with prompt and courteous efficiency. A service indeed and right on your doorstep."
Penny Nott, Tealby, Nr Market Rasen, Lincolnshire
"Jim, We've just had a call from Dr Willis - yesterday's emergency
response that you attended. He rang to say he was very pleased
with the speed of the response, the quality of the work (including tidying
up) and the efficiency and politeness of the team members.
Thanks very much for your efforts here. Please pass on our gratitude to all those concerned.
Keep up the good work!"
Assistant Contracts Manager
"Dear James, Thanks for the work you and your team did in our garden just before Christmas. We were very impressed with the pruning and also the tidiness of the garden when you left so many thanks for that.
PS. I will pass your details to others and hope your business continues to flourish."
Chris Parker, Walesby, Market Rasen, Lincolnshire
"We've had LTS deliver logs to our home for a few years now. It 's much easier and economical than loading up with smaller sacks from retailers. With an open fire in our living room and wood burner in the bedroom we always have a fire on winter nights to save on heating bills. In the summer we still use logs in the chiminea in the garden for a nice focal point.
LTS always deliver promptly straight on to the drive. The wood is chopped up small enough so it fits into the stove and chiminea and it's seasoned so it burns well and is easy to chop for kindling."
Ashley Taylor and family, Market Rasen, Lincs.
"Just to say thanks for sorting the turf out Jim. Delivered on time, neatly and of exceptional quality. not only that, thanks to your advice on how to lay it, we actually have a lawn at long last! Cheers, mate."
Rick Parsons, Louth
"James is very talented and I'm sure walkers will be delighted by his work. Elsewhere in the country forest sculpture has become really popular and it's especially nice that ours will be created by a local man."
Wally Grice, Forester, Willingham Woods, Market Rasen